Ordering and upgrading

New device

Please ensure you have read the new and transferring numbers to contracts information before placing order and answer all questions where prompted as fully as possible when submitting your request:

Sim and data only contracts

Sim cards are free of charge so you just need to advise which sim size and tariff you require, the name of the user and the cost code to cover the ongoing charges.

Upgrade

Out of contract – If you upgrade your mobile device once out of the commitment period it is charged at the 'Discounted price 'S' price plus VAT and your number will go back into another one year commitment period.

In contract - You can upgrade your mobile device within your one year commitment period, however, this will be charged at the full standard list price 'U' price plus VAT and the commitment end date will stay the same.

Please provide mobile number, device details and cost code when submitting request.