New and transferring to contract
Our current service provider is Vodafone Corporate
New contract
The minimum contract commitment period currently one year. Once this has expired your contract will carry on, on an out-of-contract basis, until you either upgrade your mobile device or cancel your contract.
A new mobile number and device can be supplied and connected within five working days depending on purchase order approval and stock availability.
SIM only contracts for using with laptops, tablets and iPads etc are also available.
Please note that we only have 14 days from delivery to change the number that is issued without incurring a termination penalty so, if you think you are going to want to use an existing non-contract mobile number with your new device, please see the 'Transferring to contract' information below before ordering and either submit the PAC code at the same time as placing the order or state that it is a hardware only device or in your request.
Transferring to contract
When purchasing a new device
If you want to use your existing (non-contract) mobile number with the new device and University contract you will need to obtain a PAC code from your existing provider and send it to us along with your order details or within 14 days of delivery if not done at point of order.
Once transferred, your number will be subject to the one year commitment period as a new number would be.
Please note a cancellation fee may apply if still in contract.
If you want to use your existing (non-contract) mobile number with the new device but don’t want to transfer to the University contract you will just need to purchase a hardware only device. A valid reason for purchasing a hardware only device will need to be given at the time of order.
Without purchasing new device
To transfer your existing number to the University contract only, you just need to obtain the PAC code from your existing provider and send it to us with your existing device details and a cost code for your ongoing charges before it expires.
Please note that a cancellation fee may apply if still in contract.
We will provide a new sim, if required, and arrange to transfer your number but you may need to ask your provider to get the handset unlocked if not currently with Vodafone.
