Marketing
This service provides the capabilities including email marketing, core campaign management, and social media tracking using the universities chosen toolset.
Features
- Social media automation
- Drip marketing
- Lead nurturing
- Lead scoring
- Page scoring
- Email marketing
- Follow-on campaigns
- CRM integrations
Eligibility
All members of University staff are eligible to use this service upon request and provision of funds.
Service Level Agreement (SLA)
We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.
Availability
This service is available 9am-5pm, Monday to Friday.
Support hours
9am - 5pm, Monday to Friday.
How to request/access
Request the service through the Support Portal
Alternatively, you can speak to IT Support by calling +44 (0)161 306 5544 (or extension 65544) or visit a walk-up IT Centre