Service Relationship Managers
Within IT Services we have a team of Service Relationship Managers who are there to help manage engagement related to live services. They regularly meet with colleagues across the University about reporting and the performance of live services. They also have an assurance role in the transition of new or changed services.
Please note that in all cases, issues and incidents must first be reported and escalated to the IT Support Centre.
University area |
Contact |
|
Faculty of Biology, Medicine and Health |
Lydia Towell |
|
Faculty of Humanities |
Steven Bagley, Alex Galbraith |
|
Faculty of Science and Engineering |
David Benko |
|
NHS sites |
Christopher Farley |
|
Alumni Relations (DDAR) |
David Benko |
|
Communication and Collaboration (Email, SharePoint, Teams) |
Steven Bagley |
|
Communications and Marketing |
David Benko |
|
Compliance and Risk |
David Benko |
|
Cultural Institutions |
Matthew Coupe |
|
Estates |
Christopher Farley |
|
Finance |
Christopher Farley (temporary assignment) |
|
Legal |
David Benko |
|
Library |
Alex Galbraith |
|
Networks |
Christopher Farley |
|
Occupational Health |
Christopher Farley (temporary assignment) |
|
People and Organisational Development |
Christopher Farley (temporary assignment) |
|
Planning |
Steven Bagley |
|
President's Office |
Matthew Coupe |
|
Printing |
Lydia Towell |
|
Research |
David Benko |
|
Social Responsibility |
Matthew Coupe |
|
Student Services (DSE) |
Alex Galbraith |
|
Subsidiaries and Associated Organisations |
Matthew Coupe |
|
Teaching and Learning |
Dave Whadcock |
|
Telephony |
Steven Bagley |
Information last updated: March 2024
